Spring preorders 2018

Pre-Order Policies

Pre-orders are advance purchases that are made on merchandise that is not currently in stock, but that is expected to ship at a later date in the season

Here's how Pre-Orders work

If you would like to pre-order merchandise and have the merchandise reserved for you:

  1. Shop, add pre-order items to your cart and go through the normal checkout process at Gingersnaps Kids or call/email us with your preorder list and we will take your payment in full over the phone on items you wish to pre-order.
  2. Upon receipt of your pre-order, we will reserve the merchandise for you by removing it from our expected stock.
  3. Once the merchandise arrives in our store, we will immediately ship it to you as long as full payment has been received for the order.

Pre-Order Cancellations, Store Credits and Refunds

Please note that if you cancel a pre-order, your pre-order payment will become a store credit that may be used toward a future purchase at Gingersnaps Kids.  Any amount paid towards a pre-order is eligible for a store credit only.  Unfortunately, there are times when the manufacturer cannot fulfill our complete order.  If this is the case, you will be notified via email or phone and a store credit will be issued to you once we hear back from you.  This includes times when the manufacturer decides not to produce a certain style or does not ship us that style for any reason.

Shipping of Pre-Orders

For orders placed with multiple collections arriving on different delivery dates or in-store items are purchased, we will give the customer the option to ship items separately at the customer's cost.  If not shipped separately, all collections will be shipped when all items in the order have arrived in the store.  

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